Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains the best way to reach the Bitcoin Casinos team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. We read every message that comes in and try to respond within a couple of working days. Please write to us at [email protected].
A short description of what your message is about helps us route it to the right person faster — whether that's an editorial question, a correction, or something else entirely.
What We Can Help With
- Review questions — Want more detail on how we assessed a particular crypto casino, its supported coins, or its no-KYC policy? Ask away.
- Corrections — Bonus terms, licensing details, and coin support at crypto casinos change often. If you spot something on solargeneral.com that looks out of date, we want to know and will look into it.
- Site suggestions — If there's a bitcoin casino you think belongs on our radar, or a topic around crypto gambling in the US you'd like us to cover, tell us.
- Partnership and editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you're worried about your own play, or someone else's, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available at any time.
What Happens After You Send a Message
Every enquiry is reviewed by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our usual response window is a couple of working days, though it can run longer when volume is higher. We'll always follow up, even if the answer is simply "we need more time."
Before You Write In About a Specific Casino
If your question relates to an account issue, a delayed withdrawal, or a dispute with a specific crypto casino, we'd still like to hear from you for research purposes, but we're not able to intervene directly with an operator on your behalf — that has to go through the casino's own support team or, where relevant, its licensing body. If you're comparing options and haven't picked a site yet, our Best Non GamStop Casinos 2026 guide may be a useful starting point alongside our main rankings.
One more note on the subject matter of this site: nothing we publish is financial, legal, or tax advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of offshore crypto casinos in your specific state, we'd always suggest checking with a qualified professional rather than relying solely on our general commentary.
Our Commitment to Accuracy
We aim to keep our coverage of bitcoin casinos, bonus terms, and licensing details honest and current, and reader feedback is a genuine part of how we do that. If something published here has affected you — whether that's a bonus that didn't work as described, a withdrawal that took longer than expected, or anything else — we want to know about it.
Reminder: gambling, including at crypto casinos, is intended for adults aged 18 or over (21+ where a specific site or state requires it), and carries a real risk of losing money — crypto price movements can add to that risk on top of the usual odds. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential. Offshore, no-KYC casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits in from the start.
Thanks for taking the time to read this far — we look forward to hearing from you.